Retirement homes across Ontario, like Amica Dundas, are “cashing in” on the province’s failure to fund, build and staff needed long-term care spaces, CUPE Local 1404 president Heather Neiser told more than 30 people at a rally in support of 100 employees of the Hatt Street facility.
Amica Dundas employees Kendra Knoflook and Donna Duncan say Amica is bringing in some residents — some who pay as much as $10,000 a month — that the staff are unable to care for. Knoflook said residents are not getting the level of service and care they are promised at the high-end retirement home. “We are always working short,” she said. “Quality of service has gone down. Cleanliness has suffered.”
Knoflook, who’s worked at Amica for nine years as a dining room server and is now on the collective bargaining team, said new staff come in at minimum wage and leave quickly because of the amount of work for low pay and stressful conditions. “The morale sucks,” she said. “We’re not happy.”
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